Thread starter shadowphoenix0192; Start date Sep 8, 2018; Sidebar Sidebar. C- There are no related errors/event IDs for the remaining internal drives; only for the external drive are present. Microsoft global customer service number. You can help protect yourself from scammers by verifying that the contact is a Connect your PS4 to your modem/router via an ethernet cable. Sometimes the game just crashes or the drive just disconnects. As soon as I realized this might be the issue, I untethered my external hard drive and tested for any further DualShock 4 connection issues. If you play with the drive disconnected, do things run fine? For a better experience, please enable JavaScript in your browser before proceeding. Update for Windows 10 Version 1909 for x64-based Systems (KB4554364)". My internet does not seems to be the problem. I need a solution to this problem. External (problem occurs on this): HDD, SATA with USB3 out, connected to USB3 port of PC. (Possible to downgrade), - Latest Samsung Magician is faulty. technical support services. Previous Next Sort by votes. I just bought an ethernet cable and it's working now. There’s been input lag. The PS4 Pro will have trouble detecting the optimal connection and will switch back and forth between them which will make you lose the connection. My PS4 has been in the same spot for years and worked just fine. Learn More. I’ve seen a few people recently on reddit even blaming the latest PS4 firmware update for their newly discovered DualShock 4 problems. Problem solved. User Info: oo7demonkiller. Does your router have 2.4 ghz and 5 ghz separate? Best thing I did after I got my PS4. Thank you for your concern however it has been for over 2 years with this connection/layout usage with this disc on the notebook I mentioned (PC-A). I've only had this hard drive a few months, It's a WD My Passport 2TB. Western Digital My Passport Ultra, USB\VID_1058&PID_0820&REV_1012. Sep 8, 2018 3 0 10 0. Let us know your experience in the comments below. a- I did not conduct any scannow or chkdsk on the external drive, neither "scan only" nor "fix/change/recover" since the drive's connection is unreliable. I had added an external PS4 hard drive to free up some space on my main console drive. When I try downloading games to it, my PS4 seems to run really slow, and it's just … The disk might consume more current than the USB port can deliver (0.9A for USB3, 0.5A for USB2). Forums. This happened to me and i fixed it by clicking off a particular setting. When the PS4 went to sleep, the external drive would improperly disconnect. I haven't been able to fix this issue. 1- USB selective suspend setting: Disabled, for both battery and plugged in, 2- PCI Express \ Link State PM: Off, for both battery and plugged in, 3- Turn off hard disk after: Never or Off or Disable, for both battery and plugged in, 4- All sleep options sleep/hybrid/hibernate after: Never, for both battery and plugged in. official I reformatted the drive on my PC and formatted in on the PS4 again in the hopes it would fix it, but it still just disconnects randomly for no apparent reason. Make sure the external hard drive is compatible with PS4 platform. Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. My laptop, xbox one and phone are all connected to it just fine. You can follow the question or vote as helpful, but you cannot reply to this thread. The largest PlayStation 4 community on the internet. Consumer grade external no-user-access-inside external disc. Press question mark to learn the rest of the keyboard shortcuts. No issues have risen during the drive neither being idle nor transferring data. But for some extremely frustrating reason my PS4 Pro keeps disconnecting from the internet.
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