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I'm having trouble with a used car I bought from a registered dealer. Some examples of how the rules can protect you are: Always ask the seller for ID and proof of ownership. It could have been rebuilt after an accident, or something else. You can ask the registered dealer for a full inspection report by a qualified mechanic. They may be able to either help you or act as mediators. The seller refuses to give you a Used Vehicle Information Package (UVIP), even though the law says they have to. Used car dealers must be registered with the Ontario Motor Vehicle Industry Council (OMVIC). When you buy from a registered dealer, you are protected by rules about how a car can be sold in Ontario. How to prepare and advertise your car to get the best value, dealing with buyers and what paperwork you need. Registered dealers do not have to give you a UVIP. Before you meet with a …
If there's a problem when you buy a car, you have plenty of legal back-up. Some registered dealers have the OMVIC logo on their purchase agreements or other paperwork. Hello folks. Before lodging a formal complaint, watch our video for tips on: For general enquiries, feedback, complaints and compliments: Help us improve the content on our website or tell us what is working really well. It checks for things like the brakes, lights, and steering. New laws protecting car-buyers come into force. It’s good to know if there is a lien so that you don’t get stuck paying off the original car loan. It will not tell you if things like the radio or the heater are working. Usually, people want to do the right thing and will be happy to fix any problems. They may be able to either help you or act as mediators. Buying from a licensed motor dealer can cost more than a private sale, but it is the safest way to buy a used car. For anyone having trouble with a car bought through HP (hire purchase), the Supply of Goods Act is the first line of defence. On top of the regular legal protection afforded to any car buyer, you are also helped by various warranties and other cover. When you buy a used car from a licensed dealer, you are entitled to: If a motor dealer sells a vehicle privately, they must tell you they are a licensed dealer.
They are not honest about who they are or about the vehicles they sell. the car details (including the year, make, model, color, body type, cylinders, and power), the registration history in Ontario (including all present and previous owners, their city of residence, and mileage), the car’s fair market value, and the minimum amount of payable tax, a bill of sale that includes the seller’s name, the date of the sale, and the purchase price, the vehicle identification number (VIN) or the licence plate number of the car, your Ontario driver's licence number or registrant identification number (RIN) or, if the car is very different now from its original design and features, any other fact about the quality of the car if that information could influence your decision to buy it, if the mileage shown on the car is not accurate or not available, if the car ever had any fire, flood, or structural damage or structural repairs, if the anti-lock brake system or airbags do not work, if two or more body panels beside each other were replaced, if the car has had more than $3,000 damage in an accident, if the manufacturer’s warranty was ever cancelled for any reason, if the car was ever declared a total loss by an insurer, was considered un-repairable or suitable for salvage, or if it was rebuilt, if the car was ever reported stolen and later recovered, that the car was used as a daily rental car, police cruiser, taxi or emergency vehicle, that the car was ever declared or branded a total loss by an insurer, that it was considered un-repairable or suitable for salvage, or, the car is of better quality than it really is, the car is only available for a limited time, if that is not true, you are getting a special price or benefit, if it is not true, takes advantage of language difficulties that you may have, takes advantage of physical, mental, or emotional disabilities that you may have, charges far more than what is reasonable for the car, pressures you to buy a car that the dealer knows you cannot afford, check the outside of the car for parts that don’t match up, see if there are patches of paint that look newer than the rest, test the air conditioning, radio, and other features, look for ‘check engine’ lights, or other signs the car needs maintenance, look at the wear on the tires, especially at the front.
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