Even though many of the cheaper broadband deals are around the £20 per month mark look out for deals that give you gift cards for taking out a broadband contract – some of which can be over £100 in value. Below you’ll find our helpful how-to guide for choosing the best broadband provider for you. To help bring a bit of transparency and clarity to the performance of the best broadband providers, Ofcom recently joined forces with regulators from the water, energy and banking sectors as part of the UK Regulators Network (UKRN) to release performance scorecards for their respective industries. And that goes double for its cutting-edge 1104Mbits/sec Gig1 option. At the end of each review we give broadband provider ratings to give you a quick glance to show what we think about them. And while Plusnet falls behind Virgin Media and EE on speed, its users are generally satisfied with their service’s performance and value for money. Our guides will help you to make the best broadband choices, The main broadband providers listed and reviewed, Unbiased and impartial broadband reviews from experts, Get the lowdown on the best broadband providers. Of course, its super-speedy 108Mbits/sec to 516Mbits/sec services aren’t available everywhere, but where they are they’re in a different league. Some broadband contracts still last 12 months, but ISPs are increasingly trying to push new customers towards 18-month or even two-year deals. Recommended Provider. The best broadband companies offer great service at a great price. Quotes from real customers on their experiences. Read our NOW broadband review, Post Office broadband package deals. Outside these areas, speeds can be slightly mediocre but if you’re looking for reliable broadband backed up by strong support, look no further. Join Which? To get a clearer view, we combine the results of our reader-voted Best Broadband Awards survey with Ofcom's annual broadband customer-satisfaction report, which brings together customer surveys and user-recorded data such as average download and upload speeds and connection reliability. All rights reserved. BT hasn’t come out from our Best Broadband Awards covered in glory, with customers unimpressed by their performance, customer service and value for money, but that doesn’t mean you shouldn’t consider it. More than 8,000 broadband provider customers took part in our latest survey, and one provider impressed enough to be named a Which? When it comes to getting the best broadband, location makes a big difference. Are you getting the broadband speed you're paying for? That's why we survey a wide range of providers across the UK to find out exactly what their customers think. We'll help you ensure you don't get locked into a lengthy broadband contract you aren’t happy with, or don't pay over the odds for a slow service. Some providers also offer special deals on mobile data, which is worth bearing in mind if you're also in the market for a new mobile phone contract. If they charge too much, they're not eligible to be Which? However, Ofcom regulations mean you can now back out of your contract if your provider fails to deliver a promised minimum speed and most providers will allow you to back out of your contract within the first month if you’re not getting what you pay for. The speed and reliability of both fibre and ADSL connections will depend on the quality of the line between you and the nearest streetside cabinet and the distance between your home and the local exchange. Read our Plusnet broadband review, NOW broadband, phone and TV package deals. Read our TalkTalk broadband review, Vodafone broadband, phone and TV package deals. We’re here to clear up the confusion. We've reviewed all popular broadband providers including BT, Sky and Virgin to help you save money and find the best broadband provider for you. Our impartial experts have compiled reviews of the main consumer home fibre broadband providers in the UK to help you make an informed decision on which broadband company to choose for your home broadband needs. Are they any good? You'll need to consider things like contract length and line speed, whilst also navigating a vast range of packages – at extremely variable prices – from an equally vast range of internet service providers. First month £5, then £9.99 per month, cancel anytime. Are they any good? Nearly 80% of its customers were satisfied or very satisfied with this aspect of their service, while fewer than 4% were dissatisfied – significantly lower than any other provider. The two are designed to ensure a fairer broadband market - the codes require providers to give customers clear indications of the speed they can expect and a minimum speed that's guaranteed. Every year, we carry out a comprehensive review of internet packages offered by all the major UK ISPs. We'll only endorse providers that have committed to both schemes. Or if you are looking for an all-round broadband, phone and TV package deal you’ll want to head over to our Sky broadband review with close consideration for Virgin Media,TalkTalk and NOW Broadband deals. Arguably Britain's best-known provider of broadband and telephone services, BT Broadband can be on the expensive side. Some ISPs hike the price up after your first year, although this is often negotiable if you phone them up and say you're planning to move to a different provider. Read our Sky broadband review, Plusnet broadband, phone and TV package deals. It did well across the categories in our Best Broadband Awards, and managed to scoop up a win in the customer service category. members can view the scores and recommendations below. now to get instant access. Bad broadband is more than just a mild inconvenience. Are they any good? ISPs are nowadays obliged to advertise average download speeds for their internet packages. One bit of good news is that monthly data caps and traffic shaping are now more or less extinct, so you don't have to worry about burning through a monthly usage allowance or having your connection slowed down at peak times. But, if that’s not enough to convince you, then Virgin’s speeds will. It's also good value, so signing up for one of its packages won't break the bank. A full breakdown of how each provider is rated for customer service, value for money, connection speed, technical support and more. Are they any good? Recommended Providers are the cream of the crop, and the accolade is only given to ISPs that achieve a customer score of 70% or above. Plusnet keeps things simple, with just one ADSL package and two Fibre packages, and if you’re looking to go beyond the basic fibre services provided by OpenReach, you’re barking up the wrong tree. Virgin Media is another popular provider with our readers, placing second for overall customer satisfaction with over 78% of users saying that they’d recommend the service to a friend. Are they any good? We asked thousands of customers about their experiences, so we can tell you which providers you should use and which to avoid. The only problem with Virgin is that even its cheapest services come at a high price. Whether you are new to broadband, unhappy with your current provider or moving house we help you to compare and pick the best broadband deal through our independent reviews. Sky didn’t win any awards from our Best Broadband survey but it came highly commended for reliability and speed, while 77% of the customers we surveyed would recommend Sky to a friend.
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