Can anyone shed more light on this whether I can use a second-hand 5031NV to work for my Internet-only U-Verse service to avoid the $7 monthly equipment rental fee? You can contact the FCC. Anyways, after I swapped to use their gateway at my place, I found that it worked fine and I could access the Internet as usual. On the up side, you don't have to pay $100 when your RG wears out, either. No provisioning and no black list. Thanks for your response. You are correct, AT&T has basically crashed the market on second-hand U-verse gateways. But wondering if anything … Buying a Used Modem.
We also welcome product reviews, and pretty much anything else related to small networks. I recently started having intermittent connection problems with the modem where it would get disconnected from the Internet.
Getting AT&T to permanently remove their lease fee is another story. they can detect what gateway is used at an address and tie the address to someone's account) or is it something like the gateway's serial # is associated to one's account? I've read prior posts where someone has stated that such used modems offerred for sale are stolen or weren't returned when they were supposed to be and would be black-listed from AT&T's network. A little hassle, but all was well in the end. The folks at COX absolutely will not link it until my parents contact them (a two hour ordeal) to remove the modem … I bought a used surfboard modem when I used to live under the tyranny of Comcast and same thing. The previous subscriber takes off with it, never pays their bill, and tries to resell it. But ill look into it more. Went through an ordeal last night trying to get COX to link a used modem. By using our Services or clicking I agree, you agree to our use of cookies. Even if you were able to find a used AT&T RG and sweet-talk someone at AT&T into activating it on your account, you'd still have the $7 equipment fee, so there's really no point. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Forums. They finally did take it down. Until you replaced the RG you purchased, you were grandfathered under the old policy that ended in January 2015. It is now referred to as an "equipment fee", not a "lease fee". So my first question is should this be a surprise that I was able to use the other person's gateway at my place? I'm certainly going to be doing this when my contract is up since my bill has gone up 20%+ with the rental fee and other associated taxes/fees that come with it. New to the AT&T Community? Buying a used modem? I wonder how does AT&T know what kind of gateway one is using for billing/audit purposes. Looking at completed sales, there are lots of people still buying such modems even though we are 8+ months into the new policy. (I think U-Verse modems that supported Internet and TV could not be purchased before and probably can't be re-used.) I'd like to buy a used modem from eBay and I was wondering if there is a problem buying a used one from eBay if the seller shows pictures of the modem showing the Mac address of it … If you want to give it a try, feel free, I'm just giving you the best information I have. They actually still had the NVG510 for sale on their spare parts market well into this year, when there was no point in buying it. I now wonder if I should have not had the technician replace my modem and instead just replaced the modem myself with a used one. Many cable ISPs won't activate a "used" modem from another account because they just assume it is stolen property. We could activate it, but they still got charged the modem rental fee since it was still our modem. The older we get, the less "Life in Prison" is a deterrent. Hi, I have a question about buying a used UVerse modem to use for my internet service. I know that TV Receivers are specifically provisioned to accounts and cannot be moved between accounts. Archived. The TOS are air-tight. Too late for me now, but maybe this thought can help someone else in the future. Your ISP just might refuse to link it on their end.
The previous owners info came up when I plugged it in and my cable company tried to make me go through the splash page. You can threaten legal action. As I posted in another thread, ATT has a room full of lawyers. Press question mark to learn the rest of the keyboard shortcuts. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. Such as voiding the MAC number with their previous ISP?
Now on my bills, I am getting the $7 monthly equipement rental fee for the new modem. I ended up borrowing someone else's 5031NV gateway for troubleshooting a speed issue. ©2020 AT&T Intellectual Property. Press J to jump to the feed. Good questions. And if that worked, should I be able to return the replacement modem the technician gave me and get the $7 rental fee removed since I would be using my own equipment? Here's my situation. If I buy a used 5031NV modem (off amazon/ebay/craigslist/friend/etc....), would I be able to just plug it in and use it for my Internet service?
That would be disappointing if there's no way to avoid the rental fee now even with a second-hand modem, but I guess that's just the policy and if one doesn't like it, they can always shop for a different service. *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. I am about ready to file an FCC complaint for that. This seems completely ridiculous to me. Perhaps I could have avoided the $7 rental fee that way? Hello! I bought a used, ISP-compatible modem off of Amazon and used it for years. Went through an ordeal last night trying to get COX to link a used modem. More posts from the HomeNetworking community. Thanks! I've bought a used modem in the past, through Amazon actually. I think it's pretty much backed up by the angry comments you find here in the forums. The modem was bought new from amazon about a year ago by my parents. Plug & go from my end.
My understanding is that the Pace 5031NV is one of the few modems that could be purchased from AT&T before, and that such used modems can be legitimately sold after someone no longer has U-Verse Internet service. Press question mark to learn the rest of the keyboard shortcuts. I realize billing for the equipment fee charge is a separate matter and maybe I can't get that waived even if I return AT&T's gateway and use the previously used one. There is no longer any way to avoid the $7 equipment fee.
It seems there's no value in the second-hand market for used U-Verse modems with the new policy in place. But the minute you hear that they have upgraded to DOCSIS 3.1, call them and ask for a new DOCSIS 3.1 modem. Close. You can contact the FTC. Be careful, I can’t tell you how many people I came across while doing installs that had purchased a modem from the pawn shop or craigslist that my company still owned. Buying a used modem? You can buy the modems all day long but once you call in to get it "provisioned", ATT is going to activate the monthly fee when they activate the modem. A technician came over and replaced the modem with a Pace 5031NV modem, and the problems went away. or if the modem is stolen from the ISP, and is supposed to be returned, you could be buying something that won't work. All rights reserved. I've had U-Verse Internet for 4+ years (never had TV service).
I remember when I had DSL before, I think I had to enter my user/password in the DSL modem's configuration, but that's not how U-Verse works. Posted by 2 years ago. Just wanted to provide an update in this thread. If they are still using DOCSIS 3.0, a new DOCSIS 3.0 modem will be fine for now. I've had U-Verse Internet for 4+ years (never had TV service). Press J to jump to the feed. Under that old policy, if you were not an IPTV customer (or a high-bandwidth HSI only customer that needed one of the rental-only RG's), you purchased your modem and didn't pay a monthly equipment fee. Be careful buying a second hand modem. Here's my situation. The modem was bought new from amazon about a year ago by my parents. I can tell you that the RVG589 I purchased through an Amazon.com third party ($60 delivered) was able to immediately work with my U-verse service. I could only see such modems being useful if they could be used to avoid the rental fee, but they essentially seem to be worthless equipment now if I understand everything right. By using our Services or clicking I agree, you agree to our use of cookies. I also wonder what would happen if a U-Verse customer brought their gateway to a different address to use. Its a third party modem that my ISP doesnt provide.
No question is too small, but please be sure to read the rules and [posting guidelines](https://www.reddit.com/r/HomeNetworking/comments/3hvyg0/rhomenetworking_posting_guidelines_and_helpful/) before asking for help. If the RG you purchased 4 years ago had been under warranty (which it wasn't, because you'd had it more than 12 months), then you'd have a case to try to either get your $100 back or get the $7/month waived. Gateways are a grayer area.
Don't mess with old people. Every month I need to call in to have it removed for the month. Probably fine from Amazon but I wouldn't bother with 3rd parties in person. Furthermore this policy is clearly bad for the environment, generating unnecessary E-waste by forcing customers to buy new. They have a record of my returned equipment, but have set up their billing system to prevent a permanent removal of the fee from a customer account.
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